Get To Know Us!
Royal Sign Systems, know as ROYAL NEON GROUP back in the days, was established in 1993 with one mission: to bring a real, high quality Sign Company to the North America. Our passion for excellence is what inspired us in the beginning and it continues to drive us today.
We are the designers and manufacturers of Custom signs. It does all kind of services and installation for the related product. Having been into signage industry for number of years, Royal Sign Systems Inc. distinguish itself from other companies by its outstanding customer service and high quality of products.
We fully understand the customer's needs and requirements for their corporate image and advertising in order to have an impact on their market.
We believe that this is about more than Signs.
We have come to understand that what we do in our ordinary, everyday lives matters just as much as any religious actions, extraordinary deeds, or noteworthy accomplishments. We recall the story of a King who came not to be served but to serve – treating people like they matter.
We believe that every interaction we have with a potential client, whether they become a customer or not, matters. Every team member in our company, every vendor we work with, our bookkeepers, our bankers, our neighbours – they matter. Every penny our company earns, spends or borrows matters. The impact on our communities of the way we do business, matters. The way we live and treat the world we live in matters.
We believe there is a glory, a weightiness in every human being and everything we do. And when you choose to work with us- trust in our team with your project, your vision for it, and your financial investment – we believe that matters.
It is more than signs.
Our Services
Royal Sign Systems provide services and products that exceed expectations by serving our customers with respect, courtesy, integrity and professionalism. Our mission is to deliver your products and services on time, on spec, and on budget.
Our Turn-Key Approach
Every project is different, and Royal Sign Group has been excelling at adapting to the unique needs of each customer for more than 40 years.
Here, in general, are the steps we take with most clients:
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Comprehensive site assessment and surveying
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Thorough zoning and code investigation
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Review of property owner requirements
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Site-specific drawings (2-D and 3-D).
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Applying for the necessary permits
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In-house fabrication of the signage and architectural elements
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Careful crating and shipping
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Installing your signage and architectural elements
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Warranty
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Ongoing maintenance and repairs
Project Management
Our well trained project managers and support staff, many with 20+ years in the industry, partner with customers from the very first stages of planning to the final phase of installation. Our collaborative approach and excellent service are key reasons why several of our customer relationships have lasted more than 30 years.
Each customer is assigned a project manager whose role includes, but is not limited to:
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Learning and understanding your needs and expectations.
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Conducting a careful evaluation and situation analysis.
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Preparing and presenting to you a complete sign program, from production through installation.
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Working with the design department to initiate design concepts and drawings.
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Assisting in setting and maintaining a project budget.
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Establishing a project timetable.
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Scheduling and managing site surveys, both physical and photographic.
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Providing code checks and handling all permitting.
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Preparing and presenting progress reports.
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Overseeing the Implementation Team that installs the signage and closely monitoring any issues that may arise.
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Finalizing the billing process.
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Overseeing your maintenance needs.
Even after installation, the relationships between our project managers and customers continue over the long term, keeping the doors of communication open for account updates and ideas. Allen Industries remains available for service and maintenance for our installed signs – and ready to assist when it is time for rebranding and re-imaging.
Design and Engineering
We supply as much—or as little—creative input as your project requires. We work closely with your design and branding partners, and have a long history of collaborating with renowned design firms.
Great signage begins with great design, and Royal's in-house team is one of the industry’s best. Our highly experienced designers and engineers bring customers’ corporate identities and brand standards to life. We transform rough concepts into striking drawings that conform to every site specification. Then we create 3-D vivid presentations that allow you to see your building, with the virtual signage and architectural elements in place, from all angles on your computer screen. In some cases, we build physical prototypes
We are experts in visually enhancing your corporate identity while incorporating the requirements of landlords, local ordinances and environmental regulations. Through sophisticated software, our engineering team leverages the laws of physics, determining the best materials to meet design, load-bearing and even wind-speed requirements. Our estimators calculate the costs to implement the entire program, taking into account such factors as the long-term electricity and maintenance savings of using LED lighting. Based on customer feedback and budgets, the entire signage program is adjusted accordingly.
In-House Manufacturing
Whether a customer needs high-rise, pylon or monument signs – or custom lettering, menu boards, awnings or architectural elements – Royal’s state-of-the-art facilities are capable of handling a high volume of orders to meet deadlines and budgets.
With a large manufacturing facilities we efficiently serve customers both domestically and internationally. We work with a vast array of materials including plastics, aluminum, aluminum composites (ACM), structural steel and polycarbonates. Our ability to create all of our customers’ signage and architectural elements in-house, rather than via out-sourcing, ensures the highest levels of quality and consistency.
Royal Sign Groups’ investment in innovative technologies and automation brings added value to our customers. Our top-of-the-line equipment includes machinery capable of bending sheet metal into ovals, pole covers and more; water-jet cutting machines that can pierce 6 inches of solid steel; 3D routers that create formed faces, and channel-letter machines that bend letters to exact specifications. We also employ skilled craftsmen who produce top-quality welded architectural elements and letters.
Installation
Royal Sign Group’s Implementation Team controls the installation time lines to keep your project on schedule. We partner with a robust network of highly qualified installation and service companies. This large network of over 1,000 smaller companies, strategically located throughout the North America, allows Royal to be competitive in terms of installation costs.
Royal Sign Group maintains the highest standards of qualifications for these companies. We continually monitor and grade our subcontractors to the highest levels of capabilities and performance, as well as quality of equipment, personnel and insurance coverage.
Warranty and Repairs
Royal Sign Group continues to be available after installation to provide service or maintenance to our installed signs. We warrant that all service and repair performed by Allen or our subcontractors is free of defects in workmanship for a period of one year from the date of service. Any service or repair that must be redone due to faulty workmanship will be done at no cost to the client. Parts installed by Royal carry their own manufacturers’ warranties.